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How b888 Handles Your Personal Information

Your account data, payment details and browsing activity are handled with clear rules — we collect only what we need to run your account and process your transactions through JazzCash, Easypaisa, Raast or Bank Transfer.

Account data protectionJazzCash & Easypaisa payment privacyYour right to access or delete dataCookie and session controlsPakistan-region data handling
b888 How b888 Handles Your Personal Information
PRIVACY CONTACT

How to Reach Us About Your Data

If you want to exercise your data rights — access, correction or deletion — reach out through the channels below. We aim to acknowledge data requests promptly and resolve them in line with our obligations under applicable law. When contacting us, include your registered account email or the mobile number linked to your JazzCash or Easypaisa wallet so we can locate your record without delay.

Email Support Send your data request or privacy concern to our support email. Quote your registered account email or wallet number so we can pull your record quickly.
Live Chat Open the chat widget from any page on b888. Our support team can log your privacy request directly and escalate it to the responsible team.
Account Help Centre Visit the Help Centre inside your account dashboard. The privacy and data section lets you submit a formal access or deletion request through a tracked form.
DATA HANDLING STANDARDS

How We Protect and Manage Your Account Data

We apply a layered approach to data security — from how your account password is stored to how payment references tied to JazzCash or Easypaisa are handled after a transaction closes. Every piece of sensitive data is encrypted in storage and in transit. We review our data practices regularly and update this policy when our processes change.

Encryption in Transit and Storage

All data moving between your device and b888 is encrypted via SSL. Stored account data — including payment wallet references — is encrypted at rest using current security standards.

Cookie and Session Controls

We use session cookies to keep you logged in and analytics cookies to understand how pages are used. You can adjust cookie preferences through your browser settings at any time.

Data Retention and Deletion

Account and transaction records are retained only as long as required by applicable law or our operational obligations. Once that period ends, data is deleted or anonymised on a scheduled basis.

Third-Party Access Restrictions

We share data with payment processors — such as the networks behind JazzCash and Raast — only to complete your transactions. We do not share your data for advertising or profiling purposes.

Your Privacy Questions Answered

Real questions from account holders about how their data is used, stored and controlled — answered directly, without legal jargon.

We collect your name, email, date of birth, mobile number and the payment method you register — JazzCash, Easypaisa, Raast or Bank Transfer. Identity documents are collected during account verification and stored securely.

Your JazzCash or Easypaisa mobile number is shared only with the payment processor handling your transaction. It is never passed to third parties for marketing or any unrelated purpose.

Submit a request via the Help Centre inside your account dashboard, by live chat, or by email. Include your registered email or wallet number so we can locate your record without delay.

Yes. Where no legal retention obligation applies, we will delete or anonymise your data on request. Some transaction records must be retained for a defined period under applicable law before deletion is possible.

We keep records only as long as required by our operational obligations or applicable law. Once that retention period ends, data is deleted or anonymised on a scheduled basis — not kept indefinitely.

We use session cookies for login continuity and analytics cookies to monitor how the site performs. You can manage or disable cookies through your browser settings; some features may behave differently if cookies are turned off.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.